One of the concepts that I found the most interesting to me
was the entire concept of listening. Listening to me is the most important
concept when it comes to conflict resolution. Without listening there is no way
of applying a proper response or speaking such a way that works well with those
involved in the conflict. Not listening is basically like walking across the
freeway with your eyes closed. You may make it across the freeway but you most
likely won’t. Stop think listen communicate is one of the most important
concepts because conflict resolution is something that cannot be rushed. Many
aspects need to be taken into consideration. The times where I have not given
full attention and not listened is when I have made my biggest mistakes.
Communication in my personal experience is mainly about responding to peoples
words or actions so unless you listen you will have nothing to say.
Southpaw,
ReplyDeleteI really liked that you chose listening. Everything in communication is tied to listening and I completely agree with you that listening is one of the most important concepts when it comes to conflict resolution. You need to be able to listen to communicate with someone. If you don’t listen, then you aren’t responding to each other, you are just talking at each other. Your example of walking across a freeway is a great one. S-TLC is also extremely important because you can’t listen if you don’t stop what you are doing first, then consciously think about the fact that you have to pay attention to what the other person is saying then you can listen and finally, communicate with them. Overall, great post this week!
I related to this post because my mom has used the same example of not listening since I was a little kid. I was actually a little taken aback when I read this because she used to say to me, "listen and then talk, you don't walk and then look at the intersection". Listening and giving someone your full attention doesn't only benefit the listener, but it is also a sign of respect towards the person engaged in the conversation. Thanks for your post, it really struck a chord with me and Im glad you used that example.
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